Australia-Wide Service: We deliver across Australia. If you reside in regional areas, please contact us directly for a custom quote and save on shipping by choosing one of our partner depots for item pickup.

Trusted Delivery Partners: We work with most of the larger delivery companies in Australia, including Direct Couriers, Allied Express, Hunter Express, TNT, among others. All deliveries are insured.

Depot Network: Our partner depots throughout Australia offer subsidized shipping costs. Customers with a ute or trailer can collect their items from these nearby depots.

Shipping Costs: Final shipping costs are displayed at checkout.

Dispatch and Delivery Times:

• Non-Made to Order Items: We aim to dispatch within 1-3 business days.
• Made to Order Items: These have approximately an 8-week completion time.

Delivery Duration:

• Typically, delivery takes between 7-10 business days depending on location.
• Regional areas and locations such as Western Australia, Tasmania, and North Queensland may require additional time for delivery.

Tracking Information:

• Once your order is dispatched, we will share the tracking number.
• If delivery is through our local partner delivery truck, tracking details may not be required.

Delivery to Your Property

• Front Door Delivery: The shipping service will deliver your goods to the nearest access point to your house, typically the front door. Due to safety restrictions, transporters are not allowed to move your goods to other areas of your property.

Non-Heavy Items (25kg or less): 

• Items under 25kg will be delivered in a carton. The driver will unload the carton at the front of the premises.

Heavy Items (over 25kg):

• Heavy items will be delivered on a pallet. No forklift is required at the drop-off location, as the pallet will be transported on a tail lift truck. The driver will unload the pallet at the front of the premises. Pallets will not be moved upstairs. If pathways, such as steps or stairs, are blocked, drivers are required to leave pallets on the nature strip.
• Advance Arrangements: Please arrange in advance for moving the pallet inside your building and for installation. The delivery person is not obligated to assist in bringing items inside or onto your driveway. You, the purchaser, are responsible for these specialized services.
• Storage and Redelivery Fees: If the item is not immediately delivered to you, we are not responsible for any storage or redelivery fees that may arise. If you do not arrange for redelivery or collect the freight within 7 days, the freight will be returned to our warehouse at your expense.

Additional Guidelines:

• Address Changes: Water Features Adore is not responsible for changing the original shipping address. Any fees associated with such changes are the customer’s responsibility.
• Forklift Requirement: Very large and heavy items will need to be moved from the front of the premises or curbside to the designated spot using a forklift. Consider hiring a nearby builder or landscaper for this task.
• Installation Costs: Water Features Adore does not cover installation costs under any circumstances.
• PO Boxes: We do not deliver to PO Boxes.

Authority to Leave (ATL)

• ATL Option: To avoid trips to the depot or redelivery fees, choose the "Authority To Leave" option in the cart checkout comments box.
• Liability: If you select the ATL option, neither the courier nor Water Features Adore will be held responsible if the freight goes missing from your premises after delivery.
• Post-Shipping Instructions: ATL instructions cannot be added once an order has shipped.

For further assistance, please contact us at:

Water Features Adore
Phone: 1300 507 991
Email: info@waterfeaturesadore.com.au

Why Buy From Us?

Hey there! Welcome to Water Features Adore - the one-stop-shop for everything water features. We're all about quality, variety, and value, and we can't wait for you to discover the difference shopping with us can make.

Proudly Australian

You know what's cool? We're based right in Sydney, and we totally get what Aussies love when it comes to water features. Plus, when you buy from us, you're not just getting a stunning water feature, you're backing local craftsmanship and supporting home-grown talent. It's like getting a high-five from your neighbour!

Super Fast Shipping

So, you've picked out the perfect water feature, and we bet you can't wait to have it at your place. Well, good news - we've got our shipping sorted so your shiny new feature will be winging its way to you as fast as possible. We're talking smooth, speedy, and safe delivery, right from our store to your front door.

Craftsmanship That Rocks

Let's talk about our water features - they're like pieces of art, each crafted carefully by hand. And these babies are built to last, looking fabulous now and in the future. So, you're not just buying a product, you're investing in a piece of outstanding craftsmanship.

Expert Advice, Anytime

Got questions or not quite sure which water feature is right for you? No worries! Our friendly experts are here for you, round the clock. That's 24/7 customer support that's all about helping you out, whether it's choosing the perfect feature or figuring out how to keep it looking great.

Loads of Designs

Boring isn't in our dictionary. No matter your style - whether it's the sleek modern look, a classic charm, or something totally unique - we've got a water feature for you. Our range is huge, so you're sure to find something that sings to your soul and adds that wow factor to your space.

Bang for Your Buck

We love delivering quality, but not at the cost of your wallet. We're all about affordable prices for top-notch products, so you get excellent value for your money. With Water Features Adore, you can have that tranquil, beautiful space without breaking the bank.

Shopping Safe and Sound

We totally get that shopping online needs to be secure. Rest easy knowing our site uses top-drawer tech to keep your personal info safe and sound. Shop worry-free, knowing we've got your back.

❤️ So why choose Water Features Adore? It's simple - you're getting top-quality products, a fun and secure shopping experience, awesome value, and the best of Aussie craftsmanship. Dive in with us today and let's transform your space into a peaceful oasis.

Discover More About Concrete Water Features

Are you interested in learning more about concrete water features? We've curated five insightful articles written by our water feature experts to guide you through everything, from selecting the perfect material to maintaining your water feature for years to come. Click on the blue links below to access each article.

Concrete Water Fountains: A Comprehensive Guide
Explore the ins and outs of concrete water fountains. This expert-crafted guide covers everything from design considerations to maintenance tips, helping you make an informed choice for your garden.

Why Limestone Makes for Perfect Water Features
Discover why limestone is a popular material for water features. Our experts delve into its durability, aesthetic appeal, and how it compares to other materials, including concrete.

From Quarry to Garden: The Journey of Limestone Water Features
Follow the fascinating journey of limestone from its origins in the quarry to becoming a stunning centerpiece in your garden. This article highlights the craftsmanship and natural beauty behind limestone water features, as explained by our team.

Guide on Tiered Water Fountains
Discover the elegance and functionality of tiered water fountains. This guide explores how tiered designs can make a stunning impact in large outdoor spaces, providing both visual appeal and soothing sounds.

Water Feature Maintenance: A Comprehensive Guide
Ensure your water feature remains a beautiful and functional part of your garden with this comprehensive maintenance guide. Learn the best practices for cleaning, seasonal care, and troubleshooting common issues, all from the perspective of our water feature professionals.

These articles are perfect for those who want to enrich their understanding of water features and make the best choice for their outdoor space.